FAQs

  1. What is UMF®?

UMF® is a quality mark that represents the purity and quality of Manuka Honey.

 

  1. Why should I buy UMF® Manuka Honey over any other non-UMF® mark product?

UMF® Manuka Honey has unique properties that have been well researched. The UMF® Honey Association and the mark assure consumers that these key signature compounds are present in license-holders’ products.

The Association has a Code of Practice which all licensees must follow. This includes independent audits to ensure compliance with UMF® quality standard production facility requirements. We also appoint independent companies to regularly check samples from the marketplace. This helps protect consumers from counterfeit products.

 

  1. Where can I buy UMF® products?

UMF® Products can be purchased online, instore or simply by contacting license-holders direct. Click here.

 

  1. What is Manuka Honey and why should I buy it?

Manuka Honey comes from the nectar of the flower of the Manuka bush (Leptospermum scoparium) which is a native plant found only in New Zealand and a small part of Australia. It is the nectar and the bee that give this honey its unique properties. It is one of the world’s most unique honeys. It is well respected by consumers and has a substantial body of research behind it. Manuka Honey is recognised as being the ‘standard’ against which other honeys are compared. Recognising the inherent value of it, consumers have been buying Manuka Honey for over 20 years.

 

  1. What is the UMF® grading System?

The UMF® grading system assesses key signature compounds found in Manuka Honey. This system assures both the purity and quality of Manuka Honey products made by UMF® licensees. Click here for more info.

The higher the UMF® grading number on a product then the higher the concentration of signature compounds found in the Manuka Honey. This is used as a measure of purity and quality.

 

  1.  Is the product I’ve bought from a company that is licensed to use the mark?

Simply go to UMF® Members, click on the company name and you will see a full list of products.

  1.  How do I know if the product I have bought is real UMF® Manuka Honey?

    Check that the product has the UMF® mark on it and that the manufacturer is a license-holder click here for more info.

 

  1. Why is there a variation in the colour and texture of Manuka Honey?

    Manuka Honey is a natural product, therefore, the colour and texture can vary. This natural variation can also change over time.

 

  1. How should I store Manuka Honey?

Manuka Honey should be stored in a dark, cool place.